Shipping policy
Thank you for shopping with HS Store. We aim to process and deliver your orders as quickly and reliably as possible.
Order Processing
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays may be processed on the next business day.
- You will receive an order confirmation after placing your order and shipping confirmation once your order has been dispatched.
Shipping Time
For deliveries within Pakistan, orders generally arrive within 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather, public holidays, or other circumstances outside our control.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may occasionally offer free shipping promotions. Any applicable promotion will be clearly stated on our website.
Delivery Address
Please make sure your shipping address and contact information are correct before completing your order.
HS Store is not responsible for delays or additional costs caused by an incorrect or incomplete address provided by the customer.
Delayed or Lost Orders
If your order has not arrived within the expected delivery period, please contact us so we can help track your shipment.
If an order is confirmed as lost by the courier, we will work with the courier to resolve the issue and determine the appropriate solution.
Damaged Orders
If your package arrives damaged, please contact us as soon as possible with your order number and clear photos of the damaged package and product.
We will review the issue and assist you according to our return/refund policy.
Contact Us
If you have any questions about shipping or your order, please contact HS Store Customer Support through the contact information provided on our website.
Thank you for choosing HS Store.